Are you a franchise business owner looking to streamline all factory operations, improve manpower productivity, and boost customer satisfaction? Then this blog will give you wonderful tools to achieve these targets.
Managing a franchisee business comes with its own set of challenges internally and on field as well, from RM procurement to handling orders and from managing employees to resolve collaborator’s grievances and ensuring brand consistency across the spread locations.
BETs Comprehensive Suite offers a One Stop Solution to Franchisee Businesses with its FMS Suite including 7 specially curated mobile apps to help you to resolve key business issues.
- Essential for Seamless, Real-Time Management of Business Operations
- Enabling Business Owners to Push the System Till the End User of Business Operations
- For generating Real Time Data,
- Disintegrating / Simplifying Data Entry Aspect
- Greater Accessibility
- Lesser Infrastructure Cost
- For Enhances Productivity & Control
- For Integrating Functionalities, Real Time Alert & Notifications
- For Better Collaboration, Quick Decision-Making, and Improved Customer Experiences
Overview of BETs Comprehensive FMS Suite
BETs Comprehensive Franchise Management System (FMS) Suite is a state-of-the-art solution providing systems for all functions across the business. FMS Suite Modules and their USPs includes –
1. Franchisee Order Processing System
- Time Controlled Order Processing Facility
- Multi- Menu, Multi-Rates Management
- Min-Max-Multiple Order Quantity Configuration
- Special Order, Advance Order, Bulk Order Management System
- Repeat Order Facility
- Franchisee Target and Performance Setting
2. Shop Point of Sale (POS)
- Fast & Efficient Express Billing Facility
- Seamless Multiple Customers Management
- POS level BOM Setting – Inventory Management
- Payment Device Integration & Multi-Payment Options (cash, cards, UPI and wallets)
- Third-Party Integration – Seamlessly integrates with delivery partners, accounting software, CRM, and more.
- Cash & Expenses Management
- Weighing Scale Integration
- Offers, Discounts, Loyalty Programs, Wallet Management
- Product Upselling Tools – Newly launched Products, Hot-Selling and Premium Items
3. Goods Return Management
- Facility to Set Multiple Return %ges
- Separate Sections for Expired Goods & Damaged Goods
- Expiry Based Accurate Auto Goods Return Management System
- Good Variation Management
- Multi-Step Return Approval Facility and Credit Note Generation
- Auto-Inventory Management Based On Return Approvals
- Real Time Tracking of Return Requests
4. Inventory Management
- Single Click Inventory Add Facility Based on Invoice
- No Manual Data Entry For Inventory Management
- POS Level Recipe (BOM) Management – Essential for Inventory Management of Combo Products.
- Auto Inventory Management & Minimum Stock Alerts
- Realtime Stock Updates Avoids Overstocking or Stockouts
- Real Time Tracking of Inventory Levels Across All Outlets
- Supports Demand Forecasting and Restocking Alerts for Optimized Inventory Levels
5. Expenses Management
- Category-wise Expenses Tracking for Better Financial Oversight
- Real Time Operational Expenses Tracking Across All Outlets
- Detailed MIS Reports for Informed Decision-Making
6. Integrated CRM (Customer Relationship Management)
Enhance customer relationships with integrated CRM tools
- Whatsapp Integration for Important Dates Reminders
- Customer Account and Wallet Management
- Track Customer Preferences and Purchase History
- Facility for Offers, Discounts, Loyalty Programs
- Personalize Experiences to Foster Loyalty and Repeat Business
7. Seven - Mobile App Ecosystem
Here’s a closer look at the 7 unique mobile apps that make the BETs FMS Suite an indispensable tool for franchisee businesses:
I. Franchisee Ordering App – For Faster & Accurate Ordering
Streamline your franchisee orders to the central warehouse and increase plant productivity with this powerful app.
Unique Features
- Simplifies the order placement process for franchisees.
- Facilitates Region-Route-Shop-Specific Sales Strategy Implementation, enabling tailored approaches for maximum impact.
- Offers a Day-Date-Time Window for scheduling orders, ensuring smooth operations and planning.
- Supports Special Ordering & Bulk Ordering and integrates seamlessly with inventory systems.
- Includes a comprehensive Goods Return Management system for hassle-free reverse logistics.

II. Digital Album App – Help your customer to choose the product you want
Help your customers to choose the products they love with ease. This mobile apps acts as a visual catalog for your franchise’s hot-selling, focus, newly launched products. Helps upsell special products with routine products.

Unique Features
- This Tab Based Mobile Apps Replacing Physical Album Needs.
- Easy to Add New Menus, Remove Old Ones from Album
- Facility to Search menus with Multiple Search / Filtering Criteria
- Facility to Search Event Specific Products & Add-Ons
- Provide customers with the ability to customize menus according to their preferences, such as special cake types, sizes, colors, flavors, and more, ensuring tailored satisfaction.
- Facilitate to mark Like to selected products, see ingredients & Preparation time in case of Special Order Products
III. Business Insight – Unlock Actionable Insights to Drive Smarter Business Decisions
Know everything about your business anytime, anywhere. This apps empowers franchise owners with real-time data and analytics.
Unique Features:
- Provide Business Insights to Decision Makers on Fingertips
- View Current Status of Business including Net Sales, Credit Note (Goods Return), Gross Sales, Category-wise Sales, Product-wise Contribution, etc.
- Insights of Top Performing / Low Performing franchisees
- Access intuitive dashboards with actionable insights.
- Monitor franchisee activities and identify growth opportunities remotely.

IV. Franchisee Grievances App – Seamless Communication for Stronger Franchisee Connections.
Set up a robust feedback mechanism to drive KAIZEN (Continuous Improvement)

Unique Features:
- One to One & One to Many Communications Channel in One App
- Feedback Management – Suggestions and Survey Facilities
- Grievance Type wise Responsibility Mapping
- Facility to set Escalation Matrix
- Comprehensive MIS Reports helps setting up KAIZEN environment in organisation
V. Brand Auditing – Elevate, and Empower Your Brand Everywhere.
Your brand’s presentation matters, and this mobile apps ensures it’s always on point.
Unique Features:
- Objective of this mobile apps is to maintain Brand Guideline Effectively in Franchisee Network
- AFE Visit Observation – Parameters Definition
- AFE Visit Report Intimation to Shop Owner & Manufacturing Plant Owner
- Auto Shop Rating based on Feedback from AFE

VI. Tab-Based POS System – Smarter Transactions, Better Business
A comprehensive and flexible point-of-sale system that does more than just process transactions.

Unique Features:
- Comprehensive POS System with Barcode scanning & Manual Entry facility
- POS level Recipe Management System
- Product wise KOT system
- Inventory Management System
- Facility to Review Stocks Online for franchisee & franchisor
- Stock Valuation Facility
- CRM System
- Customer loyalty program
- Integration Capabilities viz. WhatsApp, Delivery partners, Payment Gateways, accounting software, etc.
VII. Crates Management App – Track, Manage Your Crate Operations with Ease
Small things matter, and this mobile apps ensures that even the smallest details are managed effectively.
Unique Features:
- Track Day to Day Tray Transactions in Effective Manner
- Facility to Analyze Tray Stocks at Any Point of Time
- In case of Tray Unreturned then facility to Raise Debit Deposit Entry in
- Accounts & Debit Intimation to Franchisee Owner
- Tray Scrapping / Stock Correction Facility

- End Customer: Enhanced customer experience through streamlined services and personalized offerings.
- Franchisor: Improved brand consistency and control over franchise operations, leading to better compliance and quality assurance.
- Franchisee: Access to comprehensive training, support, and resources that facilitate operational efficiency and profitability.
- Branding: Stronger brand presence and recognition through unified marketing strategies and shared resources.
- Expansion: Accelerated growth opportunities with scalable systems that support new franchise locations and market penetration.
- Business Insights: Data-driven analytics that provide valuable insights into performance metrics, customer preferences, and market trends.
- Operations Management: Streamlined processes and automation that enhance operational efficiency and reduce overhead costs.
BETs FMS Suite is more than just a collection of mobile apps; it’s a strategic investment in the future of your franchise business. By integrating advanced technology with practical tools, it empowers franchisees to:
- Operate more efficiently.
- Enhance customer satisfaction.
- Drive business growth through innovation.
Whether it’s streamlining orders, improving brand visibility, or addressing customer grievances, BETs FMS Suite covers every aspect of franchise management.
So, if you’re ready to take your franchise operations to the next level, it’s time to explore BETs Comprehensive FMS Suite. With its unique mobile apps, you’ll be well-equipped to handle the challenges of today’s competitive market and achieve operational excellence.